Chamber Ambassador Committee

Serving on the Ambassador Committee is a great way to support the Chamber and local business community. Additionally, you’ll see a number of benefits by being an Ambassador, including:

• Opportunity for high-visibility networking
• Your name, photo, bio and business name posted on the Chamber Website
• Recognition of Ambassador of the Quarter, Ambassador of the Year, and Ambassador profiles published on Chamber print & digital platforms.
• Ambassador Name Badge 
• Early or reduced price admission to Chamber events, as appropriate
• Opportunity to learn more about the programs, events and advocacy work that affect the Chamber and your community
• Form close ties with other committee members and Board members
• Create valuable business relationships while serving the business community
• Have fun while creating a welcoming and all-inclusive environment for others to enjoy and benefit from

Chief Ambassador: The Chief Ambassador serves as the head of the Ambassador Committee. This person serves a one-year term, (with the option to serve additional terms) and is responsible for assuring Ambassadors continue to meet program requirements and follow the Code of Conduct. The Chief Ambassador also assists with any questions or issues Ambassadors may have and notifies Chamber Staff Liaison of any concerns that may need to be addressed.

• All Ambassadors are eligible to serve as Chief Ambassador by way of self-nomination or nomination by a fellow Ambassador or Chamber Staff.
• Nominees will be submitted to the Chief Ambassador and/or the Chamber Staff Liaison during the month of May and all nominees will be announced at the May meeting.
• All nominees will be considered. During the June meeting, a list of nominees for the new fiscal year Chief Ambassador will be presented to the Ambassadors at which time they will cast their vote privately during the meeting. All votes will be tallied during the meeting by the Chamber Staff Liaison and the existing Chief Ambassador, if possible. The outgoing Chief Ambassador will announce the nominee with the highest number of votes during the meeting as the new Chief Ambassador.

​Assistant Chief Ambassador: The Assistant Chief Ambassador serves a one-year term, (with the option of to serve additional terms.) This position assists the Chief Ambassador as needed and runs Ambassador meetings in the absence of Chief Ambassador. The Assistant Chief Ambassador will be appointed each year. 

• All Ambassadors are eligible to serve as Assistant Chief Ambassador by way of self-nomination or nomination by a fellow Ambassador or Chamber Staff.
• All nominees will be submitted to the Chief Ambassador and/or the Chamber Staff Liaison during the month of June.
• All nominees will be up for consideration then discussed amongst current Chief Ambassador and Chamber Staff Liaison. At least two or more Ambassadors will be considered for the position then those names will be presented to the incoming Chief Ambassador for a final decision.
   

Ambassador Secretary: The Ambassador Secretary is responsible for taking notes at the Ambassador meeting, which they then transcribe into meeting minutes. The minutes are reviewed by the Chief Ambassador, presented to the Ambassador Committee prior to or at the monthly meeting, and approved by the Committee.

Ambassador Luncheon Facilitator: The Ambassador Luncheon Facilitator arranges monthly Ambassador luncheons to be held by rotation at Chamber member restaurants each month and confirms all upcoming reservations. 

Ambassadors in Training: Ambassadors in training are currently in the process of becoming an Ambassador. The training period is an opportunity to determine whether the requirements of the Ambassador Club are attainable and well suited for the individual. After a 60-day probationary period, the Ambassador will receive their official Ambassador name badge.

Active Ambassadors: Active Ambassadors have completed the training and are formal members of the Ambassador Committee. They are expected to meet the Ambassador Committee guidelines which are updated annually, or if needed during the year and to abide by The Code of Conduct.

Ambassador Emeritus: An Ambassador who has served on the Ambassador Committee for 15 or more years will be given Emeritus status and have a two-hour minimum requirement for participation (monthly luncheon plus on additional hour of participation per month). As with Ambassadors, the Ambassador Emeritus is asked to give 24 hours’ notice for missed luncheons and up to three absences are allowed per year.

Ambassador Welcoming Committee: Ambassadors who have committed to the Welcoming Committee agrees to be partnered with new Chamber members by rotation or requested by Chamber staff.  In this position, they will do their best to connect with the new member within the first three months of membership by advising them how to make the most of their Chamber membership. Those on the welcoming committee are expected to reach out via phone or email to their assigned new Chamber member and invite them to attend an event, help them feel welcomed and introduce them to other Ambassadors and Chamber members. 

As a Chamber Committee, Ambassadors must be members of the Santa Maria Valley Chamber of Commerce (in good standing), and are expected to meet the following criteria to remain part of the Chamber Ambassador Committee. Commitment to these requirements will be renewed on an annual basis. Ambassadors who are unable to meet the committee requirements (without a reasonable expectation or communication with committee leadership) will be dismissed from the Ambassador committee.

Ambassador Training Program:

New Ambassadors are required to complete the Ambassador Committee training, which includes:

• Attending Chamber Events
• Work with Chief Ambassador to understand how to register for events, (for the purpose of volunteer’s logged hours) using SignupGenius.com and other requirements including the benefits of Chamber membership

Ambassador Participation Requirements:

To remain part of the Ambassador committee, Ambassadors are required to participate in the monthly Ambassador meeting, plus a minimum of 3 additional hours of Chamber functions each month. (4 hours total per month). Participation is logged through SignupGenius.com. Participation hours can include:

• Attend the monthly Ambassador meeting (required): Monthly Ambassador meetings are typically held during lunch at a local restaurant or via Zoom. If an Ambassador is unable to attend, they are expected to give 24 hours’ notice. This monthly meeting is mandatory, and only extenuating circumstances will be considered as a valid reason to miss the meeting.
  • Only three excused absences are allowed per year, and Ambassadors who miss the monthly meeting are expected to make up the one hour of participation through one of the Chamber functions listed below.
• Attend & network at weekly BYB (Build Your Business) breakfast meetings: held every Friday from 8:00 a.m. to 9:00 a.m. at Denny’s Restaurant in Santa Maria or via Zoom from 8:30 a.m. -9:30 a.m.  Chamber Ambassadors are expected to introduce themselves to new members and attendees when meeting in person and answer questions about the Chamber. 1 hour of participation/ session
• Attend Ribbon Cuttings: Ribbon cuttings are held for new Chamber members or to celebrate significant anniversaries/new office locations of existing members. Ambassadors are expected to assist as needed. Ambassadors should not use ribbon cuttings as a time to promote their business or try and make a sale, but instead contact the member at a later date. 1 hour of participation/ session
• Volunteer at Chamber Mixers: Ambassadors can sign up to volunteer at Chamber Mixers, typically held the third Thursday of the month at various local businesses from 5:00pm - 7:00pm. Ambassador volunteers sign up for one-hour shifts and are expected to assist with set up/tear down, run the check in table, serve as greeters and answer any questions about the Chamber. Volunteers are expected to arrive early or stay after so they can network and participate in the mixer as well. 1 hour of participation/ session
• Attend Chamber Mixers: If volunteer positions for a mixer are full, Ambassadors can attend the Mixer as a representation of the Ambassador Committee, and are expected to stay at least one hour. 1 hour of participation/ session
• Participate in the Ambassador Welcoming Committee: Those who have made a commitment to be on the Welcoming Committee are expected to reach out via phone or email to new Chamber Members assigned to them and invite them to attend an event, help them feel welcome and introduce them to other Ambassadors and Chamber Members. 1 hour per month (per new member)
• Assist at other Chamber events as needed: Throughout the year, Ambassadors will be asked to assist at some of the major Chamber events (Annual Awards Gala, ExpoFest, Annual Strawberry Dinner, etc.). Participation hours will vary by event. Participation hours vary
• Serve in an Ambassador Leadership role: As organized by the Chief Ambassador, individuals who support the Ambassador program in a leadership role (Assistant Chief Ambassador, Secretary, Luncheon Facilitator, etc.) may receive participation hours for their efforts. 1 hour per month.

As representatives of the Santa Maria Valley Chamber of Commerce, Ambassadors are expected to hold themselves to a professional standard. The Code of Conduct for Chamber Ambassadors includes:

• Consistently and positively promote the Santa Maria Valley Chamber of Commerce
• Maintain a courteous and professional demeanor while representing the Chamber at all programs and events. The Ambassadors have a profound effect on the Chamber, the City of Santa Maria and the community at large. Maintaining a positive and helpful attitude is the key to growing and maintaining a cohesive Chamber.
• Respect your commitment to the Chamber. This includes prompt attendance at Ambassador meetings and any events for which you have volunteered to work and being responsible to find a replacement for work assignments when you are unable to meet a commitment.
• Display an appropriate image of the Santa Maria Valley Chamber by wearing your Ambassador name badge and professional business attire at mixers and ribbon cuttings or wearing appropriate event-specific attire for other Chamber events and activities.
• Display the highest standards in communication and responsiveness by promptly returning calls and e-mails to members, fellow Ambassadors, and Chamber staff.
• Speak only for yourself when asked your opinion while serving as an Ambassador (and make it clear that it is your personal opinion and not that of the Santa Maria Valley Chamber of Commerce).
• Maintain neutrality regarding political candidates when working as an Ambassador. Refrain from wearing campaign buttons or displaying campaign literature while serving in an official Ambassador capacity.
• Support and adhere to decisions made by the Ambassador Committee, Chamber Board of Directors, or the Chamber’s President/CEO, regardless of individual feelings or opinions.
• Maintain an appropriate and professional image online if you choose to promote the Chamber Ambassador program (and/or yourself as a Chamber Ambassador) on your personal social media platforms. Promotion on social media refers to items including tagging yourself or your businesses in Chamber photos or tagging the Chamber or “checking in” at Chamber events on your personal or business page.
• Ambassadors are not to engage in sales at any time with a member while in attendance at their ribbon cutting.

Members of the Ambassador Committee are recognized throughout the year for their commitment and involvement in the program.

• Ambassador of the Quarter: Chosen by the Chief Ambassador based on attendance, as well as, dedication to the Ambassador Committee and promotion of the Chamber. The Ambassador of the Quarter will receive a recognition plaque and $25 gift card. Ambassador of the Quarter is also recognized on Chamber’s online Chamber News publication along with a short article profiling the Ambassador.
   
• Ambassador of the Year: Selected by the Ambassador Committee. At the June meeting, the Chief Ambassador will present the three Ambassadors with top attendance for the year. Ambassadors present will vote for the candidate they deem most worthy by way of private voting. The Ambassador of the Year will be announced at the June meeting. The Ambassador of the Year will receive a recognition plaque and $50 gift card and will be honored at the Chamber’s Annual Awards.
   
• Ambassador Profiles: Ambassadors will be periodically profiled and featured in Chamber print and digital publications. The Ambassador Committee will be notified when this opportunity is available, and those highlighted will be on a first come, first serve basis.

I joined Morris & Garritano with over 22 years of experience in customer service and sales. My passion is in serving others and I understand that to a business owner, their staff is their family and their business assets are their labor of love. As a Commercial Risk Advisor, I work hard alongside business owners to protect their people and their assets which they’ve worked so hard to build, maintain, and grow. My role at Morris & Garritano gives me the ability to provide the peace of mind that business owners need to successfully grow their business, and I take much pride in doing so. I am a Central Coast native – born in SLO, raised in Arroyo Grande, and am a Cal Poly alumnus. Serving as an Ambassador on the Ambassador Committee for the Santa Maria Valley Chamber of Commerce, a board member for The Rotary Club of Santa Maria, and a board member of The Boys and Girls Club of the Mid Central Coast, I value the relationships and connections that help our communities thrive. I am the proud mom to three wonderful boys. My oldest is in the US Marine Corps and my two youngest are in high school. I enjoy playing volleyball in my women’s league, relaxing at the beach, and tasting at our wonderful Central Coast wineries.

Erika is a lifelong resident of the Central Coast, a second generation Californian born in San Luis Obispo and raised in Santa Maria from the age of 8. After college, Erika returned to Santa Maria and began her career in sales and marketing with the Santa Maria Times.

In 1999, Erika left a position with a nationwide paging company to accept a position at VTC Enterprises. Erika found her passion of helping people with her new position at VTC.  Erika was tasked with finding meaningful employment for adults with developmental disabilities. The position allowed her to connect with the community, providing quality products and services to local businesses, while giving people with disabilities a chance for a productive and worthwhile life. Her position with VTC has expanded to encompass more than just contract management. Erika is now responsible for the marketing and fundraising for the organization. Some of her accomplishments in the past seven years include successful Santa Maria Elks Rodeo Queen Campaigns, which have raised over 1.6 million dollars for VTC, and the Henry M. Grennan Memorial Golf Tournament, which benefits VTC’s Endowment Fund.

Erika served as Chief Ambassador for the Chamber of Commerce from 2003-2018 and is still an active Ambassador. She is Vice President of the Santa Maria Women’s Network, participates in the 2020 South County Leadership Class and served on the Santa Maria’s Chamber Board of Directors from 2008 to 2017.

Jessica Tosti is a Premier Banker II with Wells Fargo Bank and a 3 year member of the Ambassadors Club. Currently, she works in the Wells Fargo branch on Broadway & McCoy. She was introduced to the Ambassadors Club when she re-located from Oxnard, Ca to Lompoc in 2015 where her husband is from. She joined Wells Fargo Bank in 2012 while attending the University of Arizona as she worked on a Master’s Degree. In 2013 she accepted a transfer which took her back to her hometown in Ojai, Ca. In her career with Wells Fargo Jessica has obtained her investment licenses and has enjoyed helping countless clients with their financial needs. As Premier Banker II with the bank, her role has allowed her to assist and build relationships with much of the community. Jessica has enjoyed getting to know the business community in Santa Maria through the work of the Ambassadors Club. She also loves to volunteer through Wells Fargo’s volunteer network whenever she can. In her free time Jessica enjoys spending time with her 7-month old son AJ and helping her husband at their families cattle ranch in Lompoc.

Julie is a proud 25 - Year Ambassador of the Santa Maria Chamber, and a member of the Chamber since 1980. She moved to Santa Maria in 1978, following life adventures in New York, New Jersey, Texas, Arizona, Virginia, Ohio and Southern California. She has been a passionate Member of the Shaklee Family since 1970. Having built a group of Members and Distributors, became a Sales Leader, earned Bonus cars, global travel and cruises, along with the Bonus income. In 1978 she accompanied her husband, Jim, to the Central Coast – and brought along their highly portable Shaklee business, adding a brand-new family of Shaklee Members in this area.

Born in New York City, she moved to New Jersey in her teens, met Jim, worked at the Rutgers University library awaiting his completion of Air Force Training, moved to Texas to marry, then Arizona, and on to Virginia where they started an Air Force family with two sons. Leaving the Air Force, Jim attended The Ohio State University and they then moved to Southern California, where they (she) built the Shaklee business while raising two boys, adding a daughter, going back to college and ultimately, moving to Santa Maria (supporting Jim in his career at Vandenberg AFB).

Their sons and daughter have grown, have families of their own – and using Shaklee products in their lives – leaving Julie with Jim and Pooh Bear the famous dog. 

Dr. Karen Edwards is the Director of Workforce and Economic Development for Laurus College and Chief Ambassador for the Santa Maria Valley Chamber of Commerce. Karen and her family relocated to the Central Coast from the Midwest in 2018. Prior to coming to Laurus College, Karen taught at College of Wooster, Cleveland Institute of Art, University of Akron, and Case Western Reserve University. Karen has over twenty years of experience in education at the college and university level, specializing in the visual arts and curriculum development. She is a passionate educator and volunteers for several non-profit organizations, as well as the City of San Luis Obispo's Cultural Heritage Committee. In her spare time, Karen enjoys hiking with her husband, teenage daughter, and two labrador retrievers.

Hello, my name is Kelsi Fitzgerald. I grew up in Fresno, CA until the age of 17 years old when my dad’s job brought us to the Central Coast. I lived in Los Osos for about a year then moved out after High School and worked as a live-in nanny in Arroyo Grande. I met my son’s father when we were 19 years old. We got married and had our son. Our son, Ethan, is now 26 years old, married, and works at Diablo Canyon in IT. Although my ex-husband and I are no longer together, we have always made our son our priority. I met my “husband” (we are domestic partners) about 5 years ago. Between both of us, we have 4 boys ranging in ages of 11-26 years old.

I started my career in the medical industry. I started as a medical assistant and because I am so nosey, I worked my way up to Practice Manager. I have managed up to 3 medical offices at once, so know what it’s like to get an office up and going. Over the past year (2020) we have opened two businesses. We have a Home Inspection business called Phoenix Property Inspections and a Pest and Termite company called Veritas Innovative Pest & Termite Solutions. Because of my strong history of running and managing Medical Practices, getting these two businesses up and running was almost second nature. Almost being the keyword here. Every day is a new adventure and we are constantly learning. My husband and his partners have been in the Pest and Termite business for a combined 75 years. I like to think that my eye for detail and talent for filling out paperwork has helped to get our companies up and going. Customer Service is key for me as well. I like to be as personable as possible with our clients and make them feel like part of our family. Our customers are not just numbers to us. We are about quality, not quantity.

On a personal note, I am very much about my family and our combined 4 sons. Living in the moment and making memories is very important to me. I want our kiddos and future grandbabies to have fun stories to tell and remember as they get older. I also like to teach our kids how important it is to treat others the way you want to be treated. Kindness is priceless and should be handed out as often as you can.

I am an Army Veteran and the Office Supervisor for the Santa Maria Goodwill Mission Services Office. I oversee all of the different programs we offer here in the Santa Maria Office that offers Paid Work Experience for youth and adults in the community. I became an Ambassador with the Chamber of Commerce after having met with Chief Ambassador Allison Borja a few times and learning of all the wonderful ways the Chamber is involved in our community and wanted to be a part of that.

My name is Naomi Altergott.  I am an independent agent/associate with World Financial Group.  I am licensed in both CA & AZ, providing insurance and financial products that help protect and provide for a family’s financial goals.  I am part of a campaign to educate 30 million families on financial literacy by the year 2030, by offering free financial literacy workshops.  I am passionate about teaching people about how money works and how they can achieve financial independence by making small changes with how they spend or save their money.  I believe that everyone should be able to have the opportunity to live a happy, healthy & wealthy lifestyle.

I am also a SCORE Certified Mentor and volunteer.  SCORE helps people who wish to start a new business or grow an existing business by providing free mentoring, tools, and workshops.  SCORE exists to help our business community grow and be successful.

I love being a member of the Santa Maria Valley Chamber of Commerce and serving a as a member of the ambassador committee for the Chamber.

I have been married to my husband Randy for 24 years.  We enjoy living on the central coast.  We have two puppies, Yodie & Mykonos.  In my off time I enjoy playing golf, gardening & photography.

I relocated to Santa Maria in 2005. A native to the area of Vandenberg AFB, I attended the local schools since the 2nd grade when my father was stationed at Vandenberg. I have worked in the Self Storage industry since 2004. I have enjoyed working with the community and helping people in need of self storage or RV/Boat parking. I have enjoyed being involved as an Ambassador since January of 2017 and I am currently serving as Assistant Chief Ambassador.  I love seeing businesses thrive and meeting so many different people. I have enjoyed being a part of this great group of Ambassadors.

My name is Tim Bomben and I have lived and worked in the central coast since 2004. As an ambassador of the Santa Maria Valley Chamber of Commerce and Visitors Bureau, I take pride in representing the chamber and its many members in the beautiful Santa Maria community. In 2020 I joined Wave Business, a premier connectivity solutions provider in Santa Maria. Wave built a fiber rich network to better serve our community and I have the opportunity to share the services that Wave offers here on the central coast. When I am not working, gardening and home improvement fill much of my schedule outside of time with my family, but I do try to make time to enjoy the beautiful central coast where I have the privilege to live and work. When there is not an opportunity to travel, Santa Barbara and San Luis Obispo Counties are certainly a beautiful place to staycation!